FAQ

Most frequent questions and answers

Choose the product, size and options where available, then email or call SDG.

Yes! We can help you with the design or layout of your banner sign, however there may be additional charges.
For more details please contact us at: 1-405-270-0060.

Once you complete your purchase, you can simply click on FTP Upload link included on your receipt page or you can return to our website at a later time and click on File Upload tab that appears at the top right corner below our phone number on every page on our website to submit your custom design graphic file.
IMPORTANT!
Make sure to include your Order Id # in the comments box at the time of Upload.
For additional information about how to design your file please refer to Guidelines section in our web site or you can contact us at: 1-405-270-0060

We use Heavy Duty 13oz Matt scrim vinyl banner material that is outdoor & indoor Durable.

Normal turn around time is 2-3 business days.
The turn around time for a vinyl banner and banner printing depends on the quantities and size of order. In all cases, we get your banner job completed as quickly as possible. For a typical vinyl banner job, the turn around time is 1-2 business days, but it all depends on banner size, banner quantity, availability, etc. We always do our best to meet any of your deadline requests.  If you have a deadline for your banner order, just give us a call and we’ll try to meet your needs.

Yes! We offer next day as well as same day turnaround and will do our best to meet your deadline.
Please contact us to discuss the details and requirements of your order including expedited shipping or pick up options.

Yes! We make double sided banners.
Our double sided or two sided banners are printed individually on single sided banner material and then custom finished back to back and grommeted to create strong and durable 2 sided banners.

Yes! All custom printed banners, pre-designed banners, mesh banners and digitally printed full color vinyl banners include hem and grommets.
Grommets are placed in the corners and usually every 2 to 3 feet apart on the banners for no additional fees. If you have specific requirements for grommet placement, please indicate during checkout and purchase process.

Vinyl Banners: We can print up to 8 Feet wide by almost any length
Mesh Banners: We can print up to 6 Feet wide by almost any length
Window Clings: We can print up to 48 inches wide by almost any length
Posters: We can print up to 53 inches wide by almost any length
Vinyl Decals: We can print up to 53.5 inches wide by almost any length
Foam Board Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
PVC (Vinyl) Board Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
Aluminum Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
Banner Stands: We offer custom sizes up to 5 feet wide by 7 feet tall

Vinyl Banners: We can print up to 8 Feet wide by almost any length
Mesh Banners: We can print up to 6 Feet wide by almost any length
Paper Poster Banners: We can print up to 60 inches wide by almost any length
Window Clings: We can print up to 48 inches wide by almost any length
Posters: We can print up to 60 inches wide by almost any length
Posters with Lamination: We can print up to 48 inches wide by almost any length
Vinyl Decals: We can print up to 53.5 inches wide by almost any length
Foam Board Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
Gator Board Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
PVC (Vinyl) Board Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
Aluminum Signs: We can custom print up to 4′ x 8′ (48 inches x 96 inches)
Banner Stands: We offer custom sizes up to 6 feet wide by 7 feet tall

We accept Visa, Master Card and American Express credit cards.

When ready to store your vinyl banner for future use, make sure the banner is completely clean & dry.

  • If banner is dirty and it needs to be cleaned, we recommend lay the banner flat on a clean surface and washing it with soap water or non-solvent detergents (no petroleum based detergents) then rinse with water.
  • Be sure your vinyl banner is completely dry on both sides before storing.
  • Next, go ahead and roll your banner with the graphic printed side out, insert it in to the poly bag that you received your banner in and then place it in the box.

IMPORTANT:
Please do not fold your Vinyl banner, roll very tight or very loose to avoid crease marks and cracking to appear on your vinyl banner permanently. 
Please be sure to save the box and poly tube bag that you received your vinyl banner in for storing.
Please ensure your banner is completely dry before to avoid mildew

Our full color outdoor banners can last up to three years even when permanently installed outdoors.

Unfortunately, most web images are saved in very low resolution by web designers to make sure images load quickly on web sites.
If web images are used for sign making, this will result in very poor print quality, usually web images are created and save with 72 dpi resolution at a very small size and if used for banner making or sign printing, results will be unacceptable.

We can make banners up to ninety-six inches (96″ or eight feet) wide by almost any length.

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